Error sends healthcare termination notices

June 30, 2006

Blue Cross and Blue Shield of Louisiana is blaming its computer system for an error that resulted in 11,000 people receiving healthcare termination notices.

Current and retired employees of the East Baton Rouge Parish Schools System were sent letters telling them that their healthcare insurance coverage would end June 30, the Baton Rouge (La.) Advocate reported Friday.

Superintendent Charlotte Placide said the error arose because the school system is ending its current dental insurance plan and moving to a new plan in July.

When Blue Cross printed letters about the dental insurance change, it also printed letters telling employees their regular medical coverage was ending, the newspaper said.

In a letter apologizing for the error, Blue Cross described the mistake as a result of "routine maintenance on our mainframe system."

When the mistake was discovered the school system e-mailed all active employees about the error and left automated phone messages telling people to ignore the first Blue Cross letter, the Advocate reported.

Copyright 2006 by United Press International

Explore further: New effort aims to prevent surgery-related opioid addiction

Related Stories

Why being bilingual helps keep your brain fit

August 8, 2016

In a café in south London, two construction workers are engaged in cheerful banter, tossing words back and forth. Their cutlery dances during more emphatic gesticulations and they occasionally break off into loud guffaws. ...

Insurance customers begin new year with delays

January 19, 2016

Thousands of health insurance consumers around the country have started the new year dealing with missing ID cards, billing errors and other problems tied to an enrollment surge at the end of 2015.

Space storm tracked from sun to earth

August 19, 2011

( -- For the first time, a spacecraft far from Earth has turned and watched a solar storm engulf our planet. The movie, released today during a NASA press conference, has galvanized solar physicists, who say it ...

Recommended for you

Scientists edit gene mutations in inherited form of anemia

October 26, 2016

A Yale-led research team used a new gene editing strategy to correct mutations that cause thalassemia, a form of anemia. Their gene editing technique provided corrections to the mutations and alleviated the disease in mice, ...

Neuro chip records brain cell activity

October 26, 2016

Brain functions are controlled by millions of brain cells. However, in order to understand how the brain controls functions, such as simple reflexes or learning and memory, we must be able to record the activity of large ...

After blindness, the adult brain can learn to see again

October 25, 2016

More than 40 million people worldwide are blind, and many of them reach this condition after many years of slow and progressive retinal degeneration. The development of sophisticated prostheses or new light-responsive elements, ...


Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.