Japan firm says skin stain complaints top 7,000

Japanese cosmetics maker Kanebo said Monday the number of complaints about skin discolouring from using its whitening products has topped 7,000 from customers both at home and abroad.

Last month, the company announced a recall of 54 of its products that contained a substance called 4HPB, a of a developed by Kanebo.

A company spokesman also said it would pay for any customers who had been left with uneven colouring of their skin, even after they stopped using the products.

The firm said Monday it has received a total of 7,266 complaints mostly from Japanese consumers who used creams such as "Blanchir Superior", with about 65 complaints coming from overseas.

The latest figure is more than triple the number of complaints announced last month.

Kanebo's recall involving almost 4.75 million products on retail shelves affects Japan, Britain and 10 Asian territories: Taiwan, Hong Kong, South Korea, Thailand, Singapore, Malaysia, Indonesia, Myanmar, the Philippines and Vietnam.

"We are nearly finishing recalling affected products, but we are still receiving complaints," the spokesman said.

Skin whitening products are popular among women all over east Asia, with users seeking lighter tones.

add to favorites email to friend print save as pdf

Related Stories

Farm Rich products recalled over E. coli fears

Mar 29, 2013

(AP)—Rich Products Corp. has announced a voluntary recall of its Farm Rich Mini Quesadillas and other Farm Rich products because of a possible contamination with E. coli bacteria.

Zambia halts beef imports

Jul 24, 2013

Zambia's largest beef company, Zambeef said Wednesday it has stopped importing beef products from Europe after they tested positive for a cancer causing chemical.

Recommended for you

Testosterone testing has increased in recent years

Nov 21, 2014

(HealthDay)—There has been a recent increase in the rate of testosterone testing, with more testing seen in men with comorbidities associated with hypogonadism, according to research published online Nov. ...

AMA: Hospital staff should consider impact of CMS rule

Nov 21, 2014

(HealthDay)—Hospital medical staff members need to consider the impact of a final rule issued by the Centers for Medicare & Medicaid Services (CMS) that revised the conditions of participation for hospitals ...

User comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.