Medical staff performance goals should be clear, attainable

Medical staff performance goals should be clear, attainable

(HealthDay)—Staff performance in medical practices needs to be appropriately managed and measured with performance goals, according to an article published Dec. 25 in Medical Economics.

Keith Borglum, C.H.B.C., a practice management consultant from Professional Management and Marketing in Santa Rosa, Calif., offers some tips for reviewing employees' performances and determining when raises are appropriate.

Borglum says that, first, setting clearly defined goals is necessary for managers and staff. He says that goals should be "challenging yet attainable, clear and unambiguous, written and measurable." Additionally, the draft goals should be discussed at a staff meeting. After agreement of the goals, staff achievement and compliance needs to be managed. This should involve some form of checklist and grading of . Lastly, performance needs to be rewarded both through raises, when appropriate, and public praise. Reprimanding staff should always be done privately.

"Having employees is like having diabetes. There is no cure, only management," Borglum writes, quoting one of his favorite human resources sayings.

More information: Full Article

add to favorites email to friend print save as pdf

Related Stories

Recommended for you

Deadly remedy: Warning issued about Chinese herbal medicine

3 hours ago

A herbal preparation prescribed by a Chinese herbal medication practitioner in Melbourne for back pain resulted in life-threatening heart changes, prompting a team of intensive care and emergency physicians to call for appropriate ...

Team approach improves practice efficiency

7 hours ago

(HealthDay)—The increasing administrative requirements of a medical practice are requiring a team-based approach to care, and physicians must learn to manage the team, according to an article published ...

User comments