New tool assesses quality of work relationships in the clinic

New tool assesses quality of work relationships in the clinic
The Work Relationships Scale seems to be a valid tool for measuring the quality of relationships in primary care settings, according to a study published in the November/December issue of the Annals of Family Medicine.

(HealthDay)—The Work Relationships Scale (WRS) seems to be a valid tool for measuring the quality of relationships in primary care settings, according to a study published in the November/December issue of the Annals of Family Medicine.

Erin P. Finley, Ph.D., M.P.H., from South Texas Veterans Health Care System in San Antonio, developed and validated a scale assessing relationships within clinics (WRS) in 17 Department of Veterans Affairs (VA) primary care clinics (457 clinicians/staff surveyed). Validation included comparison against semi-structured clinic member interviews (247) and VA Survey of Healthcare Experiences of Patients (SHEP) data.

The researchers found that WRS scores were significantly associated with clinic-level reporting of the SHEP variables of overall rating of personal doctor/nurse (P < 0.01) and overall rating of health care (P < 0.05). Across both low-scoring and high-scoring clinics, interview data describing relationship characteristics were consistent with variability in WRS scores.

"Relationships play an important role in shaping care delivery and should be assessed as part of efforts to improve patient care within primary care settings," the authors write.

More information: Abstract
Full Text

add to favorites email to friend print save as pdf

Related Stories

A happy patient is well connected to a doctor

Nov 18, 2013

A new trend in American health care is the patient-centered medical home. The approach revolves around a team of medical and health professionals who, working together, treat an individual, led by a primary-care physician ...

Support players needed to improve primary care delivery

Jan 25, 2013

(HealthDay)—Practice facilitators and care managers can play important roles in improving delivery of primary care, according to a study published in the January/February issue of the Annals of Family Me ...

NPs practicing without restrictions could lower costs

Dec 13, 2013

(HealthDay)—Independently practicing nurse practitioners (NPs) seeing patients at retail health clinics can cut health care costs, according to a study published in the November issue of Health Affairs.

US adults want physicians managing their health care

Dec 24, 2013

(HealthDay)—U.S. adults prefer physicians to non-physicians for health care and would choose a physician to lead their medical team, according to the results of a survey commissioned by the American Academy ...

Recommended for you

Obesity and stress pack a double hit for health

4 hours ago

If you're overweight, you may be at greater risk for stress-related diseases like type 2 diabetes, cardiovascular disease and cancer, according to a new study by Brandeis University.

Sales influence consumer food shopping habits

6 hours ago

(HealthDay)—Consumers are more likely to buy high-calorie foods (HCF), but not low-calorie foods (LCF) on sale, according to a study published in the U.S. Center for Disease Control and Prevention's Preventing Ch ...

User comments