Getting the 988 and 911 emergency telephone systems to work in concert requires detailed planning and close cooperation, and such efforts may benefit from having one or two people at the local level who act as champions for ...
Mar 20, 2024
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If hospitals consistently and comprehensively support trauma survivors with mental health needs, including after they're discharged, the survivors are less likely to find themselves back in the hospital in crisis, a new study ...
Dec 21, 2023
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Since the National Suicide Prevention Lifeline transitioned a year ago to the three-digit crisis phone number 988, there has been a 33% increase in the number of calls, chats, and texts to the hotline.
Sep 13, 2023
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At a CPR class in Spanish in central Virginia, some members of the Latino community say they recognize that the technique can save someone whose heart stops beating. But they acknowledge that fear and uncertainty might keep ...
Jun 2, 2023
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When Jamieson Brill answers a crisis call from a Spanish speaker on the newly launched national 988 mental health helpline, he rarely mentions the word suicide, or "suicidio"
Jan 10, 2023
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It's now a lot easier—and cheaper—for many hard-of-hearing Americans to get help.
Dec 5, 2022
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Beginning July 16, 2022, people struggling with mental health crises can call 988, a new number focused on providing lifesaving suicide prevention and crisis services. But 988 is not just a shorter, easier-to-remember replacement ...
Mar 29, 2022
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A coronavirus cluster connected to a call center in one of the busiest areas of Seoul has raised alarms that South Korea's outbreak—thought to have been waning—has gained a foothold in the more populated capital region.
Mar 11, 2020
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(HealthDay)—A new website and toll-free call center to help Americans navigate the new health insurance marketplace—a key component of the Affordable Care Act—were announced Monday by the federal government.
Jun 24, 2013
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A wide-ranging lawsuit filed April 12 outlines a moneymaking scheme by which large insurance sales agency call centers enrolled people into Affordable Care Act plans or switched their coverage, all without their permission.
Apr 17, 2024
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