Interpreter services critical for emergency care

Interpreter services critical for emergency care
(HealthDay)—Emergency department interpreters are vital to quality care, according to an article published in the October issue of the Annals of Emergency Medicine.

Jay M. Brenner, M.D., from the State University of New York Upstate Medical University in Syracuse, and colleagues write that about 8 percent of the U.S. population older than 5 years has limited English proficiency. This can compromise care during a . Yet interpreter services may be underutilized because of a lack of hospital resources, a lack of trained and available personnel, or a lack of guidelines for emergency health care providers in a specific hospital or state.

The authors make several suggestions to improve language services in the emergency department. First, they suggest improving physician education on the use of interpreters. In addition, they recommend increasing community engagement to empower local residents to know their rights before they have an emergency. They also recommend offering a professional interpreter if doing so is practical when a patient has limited English proficiency or a hearing impairment; choosing the modality of interpretation—in-person, video, or telephone—that best fits the situation; and allowing use of an ad hoc interpreter only if the patient prefers it or a professional interpreter is impractical because the emergency is so extreme.

"Using trained interpreters has been shown to lower readmissions and limits the possibility of patient misunderstanding, physician misdiagnosis or mistreatment," Brenner said in a statement.


Explore further

Trained medical interpreters can reduce errors in care for patients with limited English proficiency

More information: Abstract/Full Text (subscription or payment may be required)
Journal information: Annals of Emergency Medicine

Copyright © 2018 HealthDay. All rights reserved.

Citation: Interpreter services critical for emergency care (2018, September 25) retrieved 25 May 2019 from https://medicalxpress.com/news/2018-09-critical-emergency.html
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no part may be reproduced without the written permission. The content is provided for information purposes only.
1 shares

Feedback to editors

User comments

Please sign in to add a comment. Registration is free, and takes less than a minute. Read more