What do Aboriginal Australians want from their aged care system? Community connection is number one

What do Aboriginal Australians want from their aged care system? Community connection is number one
It’s only the minority of Aboriginal people who live in remote communities. Credit: shutterstock.com

The Australian Aboriginal and Torres Strait Islander population is ageing at a much faster rate than the non-Indigenous population.

Aboriginal Australians record high mid-life rates of multiple chronic diseases including heart disease and stroke, lung disease, and type 2 diabetes. Type 2 diabetes, for example, is more than twice as common in the Indigenous population than the non-Indigenous population.

Aboriginal Australians also experience higher rates of dementia in later life – three to four times the rates seen in non-Indigenous .

There remains a life expectancy gap of around ten years between the Aboriginal population and the non-Indigenous population.

The poor Aboriginal health status when compared with the majority population reflects the persisting social, emotional and physical disadvantage experienced by the Aboriginal population. All of these factors relate to the long-term effects of intergenerational trauma.

This week, the Royal Commission into Aged Care Quality and Safety has turned its attention to aged care in remote areas. Hearings in Broome are looking at issues of access and inclusion, and the unique care needs of Aboriginal Australians.

Aboriginal people face several barriers to accessing appropriate aged care services in their communities. Aged care policy must consider the diversity of circumstances and needs of older Aboriginal people across different locations.

Most Aboriginal Australians live in cities

Remote communities face specific challenges related to their geographic isolation, such as limited workforce and sparsity of services. But where and community preferences often go unrecognised, living in an urban location doesn't necessarily mean better access to services for Aboriginal people.

Although the Commission is currently looking at care in remote communities, the majority of Aboriginal Australians (more than 80%) actually live in urban rather than remote communities. This includes many thousands of older Aboriginal people.

So it's important when we're thinking about older Aboriginal Australians, we don't only consider those living in remote settings.

My Aged Care

My Aged Care is the portal designed for older Australians to access aged care services including home care and residential aged care. But this in itself—a relatively impersonal and highly bureaucratic system—forms a major access barrier to older Aboriginal peoples' information gathering and decision making.

Firstly, Aboriginal older people across all geographic locations often lack basic reliable phone and internet access to the centralised My Aged Care assessment process.

Further, while the system focuses on the individual and prioritises the privacy of the client, Aboriginal people are likely to perceive this approach as hostile to family involvement in their care.

The My Aged Care process must recognise that Aboriginal aged care involves extended families and communities. In fact, most Australian aged care is carried out by families, and aged care services primarily support family carers.

Policymakers must act urgently to facilitate access by less educated or cognitively impaired older people in general, and by Aboriginal aged and their family carers in particular. If they can't navigate the services available to them, it's not a promising starting point.

The 'older' old and the importance of culturally secure care

The number of Aboriginal Australians aged 75 years or older—the "older old—is rising rapidly in remote, regional and urban areas.

In this group, the need for community or residential care in Aboriginal communities is often determined by cognitive decline and subsequent dementia. In these circumstances, family support is essential.

The aged care needs of the "older old" are currently met by community support within the local area, and by high levels of extended family support, including Indigenous cultural constructions of the role of aunts and uncles, elders and children.

These concepts don't necessarily align with the non-Indigenous emphasis on individualised care and privacy.

Aboriginal people are often reluctant to engage with mainstream service providers based on past negative experiences including perceived inconsistent, unreliable or culturally insensitive service provision.

We've heard in the Commission that Torres Strait Islander nursing home residents are being denied access to their traditional foods in care.

Aboriginal Australians often favour assessment and service provision by Aboriginal-controlled organisations within their local communities.

And as we've heard during this week's hearings, ageing on Country is felt to be important for culturally appropriate aged care for many Aboriginal people living in remote areas.

Capitalising on community care

All Australians are ageing rapidly, but Indigenous Australians are ageing with added challenges.

In working towards the provision of culturally appropriate aged care for Aboriginal Australians, Indigenous voices must be heard strongly. From policy making to direct episodes of care, the actions of non-Indigenous people caring for older Aboriginal Australians must be informed by their cultural needs.

Aboriginal access to person centred care requires its delivery in an Aboriginal framework of family and community involvement, and ideally through Aboriginal community controlled services.

Aboriginal Australians are well served by their local communities and by the 143 Aboriginal Controlled Community Health Organisations across remote regional and urban settings.

These health services have unique cultural competency, but not yet the capacity, to navigate at risk, disadvantaged, older Aboriginal people through the fractured Australian aged care system. They are the future agents of choice to provide the bulk of acceptable Aboriginal assessment and services.


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