UH Law center professors urge tighter controls on data held by health tech companies

health tech
Credit: CC0 Public Domain

In an article published today in Science magazine, University of Houston Law Center Professors Jim Hawkins and Jessica L. Roberts call for stronger consumer safeguards to protect the privacy of personal information collected online by health-related companies.

The article, "When health tech companies change their , may have limited control over their data," explains that because most health-related apps and websites are not operated by , they are largely unregulated in the tracking and use of intimate digital data. Consumers and companies enter into an agreement that outlines their rights and obligations in the use and protection of data. Many companies, however, reserve the right to unilaterally change terms of service agreements as to what they can do with , such as share it or sell it to other companies.

The authors write that most users of health-related apps and online sites do not read the fine print of the agreements and are unaware when the terms are changed. Consumers who assumed their data was confidential are vulnerable to loss of privacy as personal information, including genetic data, details about , and medical history and even doctor appointments could be shared with other companies. Courts have generally sided with the companies, leaving consumers little recourse.

Hawkins and Roberts suggest several options Congress could take to protect consumers, including: require mandatory notice to users that changes are being made to the terms of service; allow users to opt out of any changes and revert to the original terms; and require user consent for significant changes as is the case with all other contracts.

"Health tech companies can change minor things that don't affect the consumers' experience with the product in substantial ways," Hawkins concluded. "They can fix small bugs in their terms of service, but for things that really matter to the consumer, we argue for the old fashioned way—get the person to agree to them."

Hawkins, the Alumnae College Professor in Law, conducts research and teaches in the areas of commercial and business law, the fringe banking industry and the fertility business.

Roberts, the Leonard Childs Professor in Law Roberts and director of the Health Law & Policy Institute, specializes in genetics and the law, health law and disability law. Her research operates at the intersection of health law, ethics and social justice.


Explore further

What you need to know before clicking 'I agree' on that terms of service agreement

More information: Jessica L. Roberts et al. When health tech companies change their terms of service, Science (2020). DOI: 10.1126/science.aaz6732
Journal information: Science

Citation: UH Law center professors urge tighter controls on data held by health tech companies (2020, February 14) retrieved 17 February 2020 from https://medicalxpress.com/news/2020-02-uh-law-center-professors-urge.html
This document is subject to copyright. Apart from any fair dealing for the purpose of private study or research, no part may be reproduced without the written permission. The content is provided for information purposes only.
34 shares

Feedback to editors

User comments