Young people want trustworthy mental health apps, suggests study

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Young people may not be receiving the mental health support they need because of a lack of trust in the smartphone apps that deliver such services, a study suggests.

Questions about the effectiveness of apps or in managing mental health are also preventing from engaging with them, experts say.

Researchers say if concerns around trust and usefulness could be addressed young people might be more likely to use a digital mental health resource to help manage problems like stress, anxiety and low mood.

Digital interventions

Around one in five people aged 17 to 24 years struggle with their mental health, experts say.

Digital mental health interventions are increasingly being presented as a solution as they are convenient, accessible and in many cases, free to use.

Services available include mindfulness and meditation apps, screening apps—which aim to determine your mood via an online questionnaire—and treatment apps offering on-line therapy. Online tutorials or courses to help people manage their mental well-being are also widely available.

However, the uptake of these tools is low among young people. The University of Edinburgh study is the first to evaluate what motivates them to engage with these resources.

Attitudes to technologies

Researchers quizzed 248 young people aged 17 to 25 and used statistical models to assess their attitudes to the technologies, what they take into account before using them, and their previous engagement.

They found participants were relatively neutral towards the idea of digital mental health interventions.

If they perceived the as trustworthy and useful, researchers found there was a small to moderate positive association with higher intentions to use a resource.

Levels of acceptance

Perceived ease of use and mental health need was not found to make a notable difference in young peoples' intentions to use a resource.

Overall, researchers only found moderate levels of acceptance for mental health technologies based on the group's experiences and perceptions, which they say may represent a barrier in uptake of the services among young people.

Researchers hope the findings will help shape the technologies development to ensure it maximizes the potential for to address the challenges in youth .

"Digital interventions only present a viable solution for young people if they are trusted and considered useful by those who need them. These findings suggest there should be a focus on developing trustworthy digital interventions with evidence about usefulness and effectiveness to improve uptake among young people," says Dr. Vilas Sawrikar, School of Health in Social Science.

The study is published in Health Policy and Technology. Experts from Jisc—a non-profit organization which provides support with technology to U.K. further and higher education and research—contributed to the study.

"Service designers and app developers of digital interventions should provide quality evidence and examples of real use cases. Reassurance about security and data management need to be transparent. Just as a reputable clinician would not recommend a drug or talking therapy that had a scant evidence base, we need to apply a similar level of rigor to digital interventions," says Ms. Kellie Mote, assistive technology specialist at JISC.

More information: Vilas Sawrikar et al, Technology acceptance and trust: Overlooked considerations in young people's use of digital mental health interventions, Health Policy and Technology (2022). DOI: 10.1016/j.hlpt.2022.100686

Citation: Young people want trustworthy mental health apps, suggests study (2022, December 21) retrieved 18 April 2024 from
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