Health

Hospitality, not medical care, drives patient satisfaction

Patients' ratings of hospitals and willingness to recommend them have almost no correlation to the quality of medical care provided or to patient survival rates, according to new Cornell University research.

Gerontology & Geriatrics

Report says nursing home industry needs an overhaul

The nursing home industry is awash in ineffective care and staffing shortages, claims a new report that calls for sweeping changes in an industry whose failures have only been exacerbated by the pandemic.

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