Health worker roles impacted when 'undervalued' by patients

September 29, 2013
Health worker roles impacted when 'Undervalued' by patients

(HealthDay)—Job satisfaction among nurse practitioners and other professionals can suffer when clientele lack a clear understanding of what they do, according to research published in the Aug. 1 issue of the Academy of Management Journal.

Michael C. Pratt, from Boston College, studied individuals in four professions and found those professionals, including 13 , often had to educate clients and manage their expectations.

For example, nurse practitioners sometimes experience resistance from patients who insist on being seen by a doctor, despite the fact that the nurse practitioner is qualified to conduct an exam and prescribe medication. These sorts of "image discrepancies" can adversely affect a professional's and even their pay.

"I was surprised at the depth of how this affected job performance. It's not simply annoying—it has real impact," Pratt told HealthDay.

Explore further: National study finds nurse practitioners vital to providing hands-on care for residents in long-term care facilities

More information: Abstract
Full Text (subscription or payment may be required)

Related Stories

2012 primary care incentive payments top 664 million

August 13, 2013

(HealthDay)—Payments from the Medicare Primary Care Incentive Payment Program (PCIP) were more than $664 million for calendar year 2012, according to a report published by the Centers for Medicare & Medicaid Services (CMS).

Recommended for you

Mobile app records our erratic eating habits

September 24, 2015

Breakfast, lunch, and dinner? For too many of us, the three meals of the day go more like: office meeting pastry, mid-afternoon energy drink, and midnight pizza. In Cell Metabolism on September 24, Salk Institute scientists ...


Please sign in to add a comment. Registration is free, and takes less than a minute. Read more

Click here to reset your password.
Sign in to get notified via email when new comments are made.